Institute of Art Design + Technology
Dún Laoghaire
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Contacting Information Services

Students + Staff can contact the Information Services by email only. Service requests should be sent to

Emailing the Information Services Service Desk

  • An email can be sent to the Service Desk by emailing to the following address:;
  • The email must have a valid subject in order for it to be accepted by the Service Desk mail server;
  • When a user successfully submits an email to the Service Desk they will get a reply email to say that their request is being dealt with;
  • If they open a new call the server will return an email with the call number.

IMPORTANT: When contacting the Service Desk please provide the following information:

  • Your Name + Student ID Number or Staff Name;
  • Location of the problem (e.g. Computer/Room Number);
  • Accurate and detailed (as possible) description of the problem;
  • Where you may be contacted (if applicable) such as mobile number/email address;
  • If you have a problem emailing ask another student,/staff member or Faculty secretary to email on your behalf.

Please note that Information Services is contactable through the email address 24/7/365 but it is only monitored Mon-Fri 8:30am to 5.30pm (excluding bank holidays, Easter and Christmas Breaks).